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Services
Expert communications and engagement services include:
Content Creation
Write and edit written content for all communication channels. Design and create visually appealing social media posts, infographics, newsletters, brochures, signs, reports, videos, presentations and more.
Media Relations
Build and maintain positive relationships with local media outlets such as newspapers, radio, TV and online platforms. Disseminate information about policies, initiatives, events, spending and updates through news releases. Respond to media inquiries and coordinate interviews. Monitor media coverage and analyze its impact.
Public Outreach & Engagement
Develop and implement outreach strategies that promote inclusivity and equity to inform residents about initiatives, projects and opportunities for involvement. Plan and coordinate in-person opportunities to solicit input. Utilize digital tools to engage with the public. Collect and analyze feedback, summarize findings and present them to decision makers.
Digital Presence Management
Manage social media accounts, including creating and scheduling posts, responding to comments and messages, and analyzing engagement metrics. Oversee and update website content to ensure it provides accurate and up-to-date information to website visitors. Experienced with Civic Plus and Granicus.
Crisis Communications
Develop and implement communication plans during crises or emergencies to provide accurate and timely information to the public.
Internal Communications
Manage and create internal communication efforts including employee newsletters, memos and updates to keep staff informed about important developments.
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